ARE WE A GOOD FIT?

Our Vaccine Policy follows the schedule outlined by the Centers for Disease Control and Prevention (CDC) and the American Academy of Pediatrics (AAP).

We strive to avoid overusing antibiotics by educating families on their proper use and following evidence-based guidelines to ensure responsible prescribing. Many cases are viral and do not require antibiotic treatment. Instead, our pediatricians take the time to explain alternative approaches and the importance of allowing the body to heal naturally when appropriate. 

Additionally, we do not routinely prescribe antibiotics over the phone, as we strongly believe it is not sound medical practice to do so without a proper assessment. Antibiotics are only prescribed when deemed necessary and appropriate after a thorough evaluation, prioritizing the well-being of our patients while avoiding the risks of antibiotic resistance and unnecessary side effects.

We work hard to provide comprehensive medical care and serve as your medical home. To that end, we urge you to contact our office FIRST before seeking specialty care or heading to another provider for urgent care. We want to be involved in either providing care in our office where appropriate or referring you to the most appropriate specialist and helping coordinate your care.

Whenever you do see a specialist, we ask that you request a report be sent directly to our office so we may stay informed and have the most up-to-date information in your child’s medical record.

We make every effort to meet the needs of our patients, offering both routine well child visits and sick child visits. To ensure we provide you with the most efficient care we ask that you call to schedule an appointment when your child needs to be seen in our office.

If you need assistance after hours, our dedicated team is available 24/7/365 to provide after-hours pediatric urgent care. The phone number to our emergency after hours exchange is 314-747-8088

Please save non-urgent concerns like mild illness, appointment requests, and prescription refills for regular office hours.

We encourage you to visit our child health resources for helpful information before calling our after-hours clinician.

Please ensure we participate with your insurance plan. It is your responsibility to understand the limits and coverage of your health insurance policy. Please present your insurance cards at each visit and be prepared to pay any copays at the time of service.

While our billing staff can assist with insurance inquiries, it's best to contact your insurance company directly for specific coverage questions. We strive to avoid any billing surprises, but we must bill your health plan according to federal guidelines and the actual services rendered.

Insurance copays should be paid at the time of service. If that's not possible, please contact the billing department before your visit to arrange a payment plan.

For sick visits, please contact our office directly. Our staff is available to assist you and provide guidance without the need for an appointment. If necessary, our clinical team will consult with your child’s pediatrician and follow up with you.  

For well-child visits, please contact our office directly. These visits can be scheduled in advance, allowing you to select a date and time that best accommodates your schedule.

We value everyone's time equally. Please arrive 10 minutes before your appointment. 

While we understand that delays can happen, we may ask late arrivals to reschedule. 

Our practice strives to run on time, and missed appointments affect our clinicians, staff, and other patients.